Terms of service
Terms & Conditions
Last updated: May 2025
Please read these Terms and Conditions carefully before placing an order with Reign Goods. By accessing our website and making a purchase, you agree to be bound by these terms.
1. About Us
Reign Goods is an online retail store operated by Johns Enterprises, based in Sunderland, United Kingdom. References to "we", "us", or "our" refer to Reign Goods / Johns Enterprises.
2. Acceptance of Terms
By using our website or placing an order, you confirm that you are at least 18 years of age and accept these Terms and Conditions in full. If you do not agree to these terms, please do not use our website.
3. Products and Availability
We make every effort to ensure product descriptions, images, and prices are accurate. However, we reserve the right to correct any errors and to withdraw or amend any product listed on the site. All orders are subject to product availability. If a product you have ordered becomes unavailable, we will notify you and offer a full refund or suitable alternative.
4. Pricing
All prices are displayed in British Pounds Sterling (GBP) and include VAT where applicable. We reserve the right to change prices at any time without notice. The price you are charged will be the price displayed at the time you place your order.
5. Order Acceptance
Placing an order does not constitute a binding contract. A contract is formed only once we have confirmed your order and dispatched the goods. We reserve the right to refuse or cancel any order at our discretion, including in cases of pricing errors, suspected fraud, or stock unavailability. In such cases, you will receive a full refund.
6. Payment
We accept payment by major credit and debit cards, Apple Pay, Google Pay, and other methods made available at checkout. All payments are processed securely. We do not store your payment card details.
7. Delivery
Orders are fulfilled in accordance with our Shipping Policy. Delivery timescales are estimates and not guaranteed. We are not liable for delays caused by couriers, adverse weather, or other circumstances beyond our control.
8. Returns and Refunds
Your statutory rights are not affected. Please refer to our Refund & Returns Policy for full details on how to return an item and obtain a refund.
9. Intellectual Property
All content on this website — including text, images, logos, and product descriptions — is the property of Reign Goods or its licensors and is protected by copyright. You may not reproduce or distribute any content without our prior written consent.
10. Limitation of Liability
To the fullest extent permitted by law, Reign Goods shall not be liable for any indirect, incidental, or consequential loss arising from your use of our website or products. Our liability in connection with any order shall not exceed the value of that order.
11. Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
12. Changes to These Terms
We may update these Terms and Conditions at any time. The current version will always be available on our website. Continued use of our website following any changes constitutes acceptance of those changes.
13. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Email: info@reigngoods.co.uk
Reign Goods, Sunderland, United Kingdom